Contact Us

 
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Eval

We offer a $50 evaluation! After which we can tell you what is wrong with the drive, the probability of recovery, and if possible we will  provide you with a list of recoverable files. This process takes about 5 to 7 business days to perform. If we are able to recover the files our average price for most data recoveries are around $1000 per each drive plus parts if needed. This is 1/2 what most companies charge. After our evaluation we can give you an exact quote. Expedited recoveries are available on request please contact us for more info.

 


 

Contact Us

Contact Information

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


Email:

For service inquiries or assistance:
surgeon@datasurgeon.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Data Surgeon Inc. customers may also use our telephone number to contact a service representative during regular business hours:


Online Form:

Please fill out this form to contact us with your issue:

What type of Drive do you have to recover?

Desktop Drive Laptop Drive USB Drive RAID Array Other

What type of Drive do you have.

Other:

What is the storage capacity of the drive you have.

What is the Make/Model of the drive you have.

Enter the details of your data loss in the space provided below:

Tell us how to get in touch with you:

Name
E-mail
Tel
Address
Please contact me as soon as possible regarding this matter.


Telephone:

Customer Care Phone Number

1-503-333-4635
Monday to Friday   10:00am to 6:00pm (EST)

Closed Weekends & holidays please leave a message   A customer representative will contact you within 24 hours of the first business day.


Snail Mail:

Send your inquiries to:

  • Data Surgeon Inc.
  • Attention: Customer Care Center
  • 18529 Chemawa LN NE
  • Silverton, Oregon, USA
  • 97381

Recovery Service

 
More Info.

We have about a 96% recovery chance and our eval fee is cheaper than the cost of acquiring another hard drive to test with. We have extensive parts and equipment and do an exhaustive test on the drive that takes a week after we receive it. If you would like to have us do the eval then please print and fill out the forms on the forms link and send it in with your drive so we have the contact info when the drive arrives. Please let us know if we can be of further assistance.